Our Services
Fault Finding & Diagnostics
About This Service
Fault Finding & Diagnostics, Handled from Start to Finish
Electrical faults aren’t always obvious: Intermittent tripping, flickering lights, dead circuits or burning smells all point to underlying problems that need professional investigation.
Polaris Electrical provides fault finding and diagnostics for domestic and commercial properties across Barry, Cardiff, Penarth, Sully and the Vale of Glamorgan, keeping homes and businesses safe.
With 30 years of combined experience and full NAPIT registration, our electricians use advanced testing equipment and systematic techniques to find the root cause, even when symptoms come and go.
What We Do
Fault finding and repair services
Fault Diagnostics
Methodical testing of insulation resistance, earth continuity, polarity and RCDs to trace overloads, damaged cables, faulty switches and earth faults.
Emergency Call-Outs
Rapid response for power loss, burning smells or sparking outlets, with immediate repairs to remove any danger.
Fully Insured Service
Professional assessment of your installation, ideal when buying a property or if it hasn’t been inspected for years.
Planned Maintenance Contracts
Scheduled inspections and preventative maintenance for businesses and for larger or older homes, catching issues before they cause failures.

Benefits
Why Choose Us for Fault Finding?
30 Years’ Combined Experience
Our electricians have dealt with a wide range of faults, which means quicker diagnosis and repairs that last.
Straight to Someone Who Knows
When you call, you speak to people who understand electrical work and care about solving the problem properly.
Fully Equipped on Arrival
Our electricians arrive with the right tools and testing equipment to make your property safe on the first visit.
Our Process
How It Works
Arrange a Callout
Contact Polaris Electrical to discuss the electrical issue and arrange a suitable visit. Same-day callouts are available when the problem needs prompt attention.
Assess the Issue
The electrician reviews the fault and carries out fault finding and diagnostics to establish what needs attention, whether it is a small repair or part of a larger project.
Agree the Next Step
You receive a clear, professional explanation of the situation and the appropriate next step for your property or premises.
FAQ
Frequently Asked Questions
The service is designed to establish what is affecting your electrical system or installation and clarify what needs attention. The electrician will explain the situation and the appropriate next step for your property or premises.
Need an Electrical Fault Investigated?
Speak to Polaris Electrical about Fault Finding & Diagnostics in Barry, Cardiff, Penarth and nearby areas.
REVIEWS
What Our Customers Say
— Simon Cox
— Aimee-beth Jones
